No agent in sight. Flight 1583 delayed delayed and delayed with no information or updates specified by gate agent. what a nightmare
Customer assist at homeworkforschool.com is amazing! They answered all of my thoughts, Though it was Just about midnight when I contacted them.
i required to be in chicago for the aforementioned time 10:03pm and so i contacted A further airlines (Virgin) who had a flight leaving san francisco at 4pm arriving in chicago at 10:15pm and booked a return flight again. i would really like a refund for the whole return flight as well as the booked chosen seat of 16F
Buyers may also American Airways consumer service through the e mail shown in this article: . We received an automatic reaction in just a few minutes, though the correspondence didn't handle our concern.
I lately took a flight from JFK to St Thomas with a Saturday eight am flight and had essentially the most helpful, economical knonwledgable flight attendant she was fantastic. I'd personally like to thanks her for making my vacation far more fulfilling.
27th Oct. I flew from Chicago to Manchester on AA54. You employed a B757 which was completely unsuitable for the seven hr journey. The seats spec/recline/legroom were what I'd personally count on on a vacation constitution or commuter flight of one hour. Also, the reading through light-weight did not do the job and other than the film there was no channel open for songs.
I have usually been a loyal buyer to AA and don't feel any of the clients ought to be handled With this manner!
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I approached the agent via the title of “Susan A†and greeted her having a “Superior Early morning!†Her response was a blank stare like I had no business enterprise becoming there then a glare when I requested her if she was available.
Their service has actually been horrendous. Immediately after I did not capture a connecting flight to my grandmother’s funeral as they only had a person mechanic in your complete airport, they agreed to purchase my hotel expenses. Even so, it took them a few months to obtain back again to me, and by the time I got the Look at, it had presently been cancelled.
Last month, I traveled on American Airlines from Portland, Maine to Washington, DC. I can’t tell you more than enough about the excellent service I obtained. I asked for a wheelchair for both airports and also the chair and attendants have been proper there and went above and beyond the call to obligation.
I was on keep with reservations quite a few moments for extremely extensive periods of time. A single AA reservations and one particular agent told me it might Price tag me an extra $189.00 to fly out upcoming morning then stated that flights were being booked future day.
I am able to’t express that A lot for your airport staff in Denver.My AA flight was delayed leaving Ohare and by the time I acquired to Denver, the Frontier plane to which I were booked my explanation by Orbitz experienced remaining and I skipped my flight.
My difficulty was a bag which was overweight. 1 lady retained expressing I could only get fifty lbs, even though I explained to her I was joyful to pay overage expenses. This other female was not much too helpful. However, Nina Kong went genuinely from her method to help me… contacting for info, on the lookout factors up…she even helped me shift the bag to a secure spot even though I went by way of it to check out if I could rearrange and pull some bodyweight out.